Troubleshooting Now Playing
If you’re having problems getting questions to show up on the Now Playing page, please check the following:
Make sure you have selected the appropriate question in the Plickers mobile app. Now Playing only displays questions you have initiated in the Plickers app through your Class Queue or by Scanning.
Check the internet connection on both your mobile device and computer. If the question shows up in the app, but not on the computer, you may have a problem with the connection. Because the Plickers app works offline, you will still see results on your mobile device even if it is not connected to the internet, so double-check that you can reach Plickers or other sites through your mobile web browser.
If you are still having problems with Now Playing, please contact support.
Using Plickers Offline
One of the great things about Plickers is that scanning your students’ Plickers cards works offline through the mobile app. This means you can use Plickers outside of the classroom, in places where you may not have an internet connection, or even in the classroom if/when you don’t have an Internet connection.
While scanning Plickers cards works offline, you will not be able to sync your data back to Plickers or project your questions live on Now Playing without an Internet connection.